Milk
There’s no such thing as too much training
I know I touched upon this in an earlier blog, but it bears repeating. My biggest pet peeve—bar none—is poor customer service. Whether it is on an airplane, dealing with a communications or utility CSR over the phone, in retail store, and of course, in a café or restaurant; I have no patience for mediocre customer service.
The Barn opens its first flagship specialty coffee store in Berlin
The Barn, a leading European specialty coffee roaster, opened its first specialty coffee venue in Berlin on the 4 December at one of the city’s most well-known coffeehouses, Café Kranzler.
Portland Roasting Coffee partners with PenAir
Portland Roasting Coffee entered into an exclusive partnership with PenAir, one of the oldest family owned airlines in the United States.
Looking for cheer in holiday beverages
As I begin writing this piece, it’s Election Day in the US—finally the end of a contentious presidential campaign that feels as though it lasted for several years.
Caribou Coffee goes over the top this holiday season
Caribou Coffee is going over the top this holiday season with toppings.
Starbucks launches next generation Verismo Brewer
Starbucks Coffee is debuting the next generation of its Verismo System on 21 October.
The Art of Tea Tasting & Blending
Tea tasting and tea blending are a combination of knowledge and artful skills. Highly sensitive sensorial capacities and years of training are required before mastering the art of tea tasting and blending the various teas for creating or maintaining quality cup profiles. By Barbara Dufrêne.
T-tox launches Matcha Tea for UK fitness & health retail markets
T-tox Tea, known for its loose-leaf tea, has expanded its product assortment with a new matcha tea line blended especially for the UK’s fitness and health retail market.
New England Coffee holds 100th anniversary event in Boston
On Thursday, September 29, National Coffee Day, New England Coffee, a division of Reily Foods, will host a celebration in Boston’s South Station/Dewey Square as part of its 100th anniversary “Extraordinary People Campaign.”
Allegro Coffee taps New Barn as Almond Milk Supplier
Allegro Coffee has chosen New Barn, an upstart organic almond milk manufacturer as the national organic almond milk supplier for all its coffee bars across the country.
Starbucks brings the heat with the Chile Mocha
Starbucks Coffee is bringing a little heat to its fall beverage line up with its new spicy Chile Mocha.
Caribou unveils two new varieties
Caribou Coffee is debuting two new flavours for the Autumn season.
Sustainable Packaging: How Far Have We Come?
Packaging must–first and foremost–protect the product inside. However, consumers today want packaging that is more environmentally friendly. Sustainability in packaging is a complex issue where the needs and demands of consumers are not always aligned with manufacturing and recycling recycling facilities.
Peet’s Coffee unveils RTD cold brew
Peet’s Coffee has rolled out its ready-to-drink (RTD) premium cold brew coffee line with Baridi Black, Coffee au Lait and Dark Chocolate.