Grand Havana appoints new president and COO

Specialty coffee company, Grand Havana Inc, has announced that industry leader Mr Hugo Gutiérrez joins Grand Havana to oversee company development effective immediately. Mr Gutiérrez has been appointed as president, chief operating officer, and member of the Board.

Hugo comes to Grand Havana from industry giant Wendy’s, where he built an impressive career in various leadership positions. In the stem of his career, Mr Gutiérrez led global and regional companies such as Denny’s and Pollo Tropical.

Mr Gutiérrez’s leadership and decisions will be accompanied by fresh energy that will drive excellence in all aspects of the business, according to Grand Havana. He will streamline the cafe operations as the company gears up to expand its casual fast cafe business as well as enhance its customer experience that the company says will increase sales and make its brand more relevant.

“We are excited to welcome Hugo Gutiérrez as our new president, a well-seasoned expert who will make a great leader to our leadership team and for our entire system to benefit from his impressive experience and operational expertise,” said Tanya Bredemeier. “The brand and its identity are deep in his DNA as a Cuban American businessman. Hugo Gutiérrez has the personal know how in creating an authentic experience as we move forward in the opening of our cafe in Miami,” concluded Tanya Bredemeier.

“I am proud to join the Grand Havana brand at a time when leadership is focused on building a national chain,” said Mr Gutiérrez. “I have great respect for the brand and its mission. In the center of Grand Havana is its delicious coffee that I will seek to combine with a memorable customer experience. I will also focus on increasing the cultural relevance of the brand through menu innovation and digital communications. The goal is to deliver a unique, one-of-a-kind experience like never done before when you walk into our cafes. I submit that my goal is to provide shareholder value and create opportunities for our employees.”

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