Starbucks to roll out delivery across the US by 2020
Starbucks plans to make Starbucks Delivers available throughout the entire US in early 2020 through an agreement with Uber Eats.
The expansion follows a successful trial in 11 markets which received positive consumer response to a high-quality experience consistent with the Starbucks brand.
“We are driven to create new and unique digital experiences that are meaningful, valuable and convenient for our customers,” said Roz Brewer, group president and chief operating officer for Starbucks. “Partnering with Uber Eats helps us take another step towards bringing Starbucks to customers wherever they are.”
“Our customers are huge Starbucks fans and love being able to get their favorite items delivered with Uber Eats speed,” said Jason Droege, vice president of UberEverything. “We’re excited to expand our partnership across the United States to make ordering their favorite coffee and breakfast sandwich as easy as requesting a ride.”
Over the past decade Starbucks has continued to innovate the retail experience to connect with customers digitally. Whether through Starbucks Rewards, the Starbucks Mobile App, or Mobile Order and Pay, Starbucks has adapted to the changing consumer landscape. Starbucks will continue to introduce delivery to new markets, achieving national coverage by early 2020.
The Ultimate Starbucks Convenience
- Order Today: Starbucks Delivers is available via the Uber Eats mobile app on iOS and Android devices.
- Quick, Reliable Delivery: Powered by the Uber Eats platform, customers can follow orders within the mobile app, tracking progress and location of their Uber courier to ensure proper delivery of their food and beverage items. Starbucks has also developed packaging to help ensure the quality of hot and cold menu items.
- Customization: With approximately 95% of core menu items available directly from the Starbucks menu, customers will be able to customize their orders just as they would when ordering on Starbucks mobile apps.