Paul Songer of Coffee Enterprises, Inc., in addressing the
growing, if barely significant side of the soluble business (at least not
significant in terms of the worldwide capacity of the aggregate
soluble coffee industry) suggests that soluble coffee might be viewed
as another product altogether. “In Japan, they consider instant coffee,
vending machine coffee and canned coffee to be a separate
beverages altogether and not ones they expect to taste like regular
brewed coffee.” Songer pointed out, in fact, that views of instant
coffee all around the world are different than they are in the U.S. “In
England I understand that 80% of the coffee they drink is made from
instant. In Africa, I have heard that many people believe Nescafé
instant to be the best coffee product available, because it is the best
they have tasted. They are actually amazed that some of their own
coffees taste better than instant, and I guess this is because in many
African countries, all but the worst coffee is exported. Given what’s
left behind, Nescafé probably is better.” Bob Briante also observed
that many people develop a taste for instant coffee and actually
prefer it to brewed coffee.
(In the former Soviet Union, packets of Nescafé and other
instant coffee products are said to have been used as a kind of
barter/currency. It is unclear, however, whether when the market
goes down the exchange rate worsens.)
Songer also noted that it is often necessary to use “low quality”
coffee in manufacturing instant coffee that will do what it is
supposed to do. “You need a lot of oil content in coffee for instant
manufacture. Now, usually, a high oil content is something that we
associate with lower quality coffees. But in soluble coffee, that oil
content can actually help the product retain more of the aromatics
we associate with the flavor of coffee. In addition to needing a coffee
with high oil content, instant manufacturers also have to go for an
extraction level that would not mesh with what most would consider
proper brewing parameters, as coffee for instant manufacture is
sometimes extracted to as much as 30%. Whatever problems this
creates flavor-wise, the manufacturer tries to work out in the
blending.” But this high extraction allows you to end up with a
product that contains enough of the right dissolved solids so that it
can be dried into a shelf stable powder that will retain flavor.
Finally, Songer related, coffee destined for soluble manufacture
should be roasted for maximum extraction, not necessarily for the
best, most balanced flavor development. “Those fast roasts, whether
or not they are the best way to roast a particular coffee, are the best
way to achieve maximum extraction.”
In getting back to the use of solubles in fortification of ready-
to-drink coffee beverages, however, Songer did cite their increased
use across a wide range of products-even what many people would
characterize as the better quality drinks. “Even in the most carefully
formulated drinks, you’re likely to find as much as ten percent
soluble coffee in order to boost the dissolved solids and give the
flavor a stronger base note or undertone. Then, of course, in the
lower cost drinks you’ll probably a formula that bases all its coffee
flavor on soluble coffee. Of course you’re always fighting that
‘instant’ flavor. [For instance], there are ways you can adjust the
caramel-like flavor that develops with instant coffee, such as the use
of citric acid and other additives.”
Again it is important to note that despite the use of soluble
coffee in the manufacture of powdered drink mixes and ready-to-
drink beverages, the instant sector is not exactly vibrant. Bob Briante
was not alone in assessing the market as very quiet, or worse.
Traders at other large dealers report lackluster and declining sales,
or even no activity at all. Although there are some specialists
thriving, they are doing it by catering to nearly infinitesimal slivers
of the once dynamic solubles market.
The solubles market was created because of the desire for a
product which delivered the flavor of coffee in instant form. It never
really delivered what coffee lovers wanted and freeze dried, though
an improvement, was and is still closer to instant than it is to a great
cup of coffee. Until the technology and/or the economics of this
equation change, the future for instant coffee looks uncertain at
best.
Timothy J. Castle is the president of Castle Communications, a
company specializing in marketing and public relations for the coffee
and tea industries. He is also the co-author (with Joan Nielsen) of
“The Great Coffee Book,” recently published by Ten Speed Press, and
the author of “The Perfect Cup” (Perseus Books). He may be reached
at: (310) 479-7370 or via E-mail at: t.castle@teaandcoffee.net